We accept return requests within 48 hours of order placement on all our products . Return requests placed after 48 hours of order placement are unfortunately non-refundable and non-exchangeable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Do also make sure you are returning the product for a genuine reason.
Damages & Replacement
In case you receive a damaged product, please contact us within 48 hours and we will pick up and replace the product free of cost. Our products are designed to be sturdy and crafted with care. However, they may break or suffer damages if handled roughly If the product gets damaged after use (two weeks or more after purchase), we will not be able to accept a return or offer a refund. If the product is repairable, we are happy to help you with that at no additional cost. You will need to bear only the cost of shipping the product to us and getting it shipped back to you after repairs are made.
Please note that we reserve the right to reject return requests from customers in case of frequent returns from them (>3 in a financial year). Some pin codes are also not feasible for a reverse pickup, in which case we will need to ask you to ship it back to us. We do not offer reverse pickups outside India.