This document is an electronic record in terms of the applicable laws within the territory of India i.e. the Information Technology Act, 2000 and the Rules thereunder as applicable and the amended provisions pertaining to electronic records in various Indian Statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the Rules and Regulations, Privacy Policy and Terms of Use for access and/or usage a website, and in this case being the website www.giftsandboxes.com.

The domain name giftsandboxes.com is owned by VT International a company incorporated in India under the Companies Act, 1956 with its registered office at 28, Vishwakarma Industrial Estate, Meerut – 250001, Uttar Pradesh, India (hereinafter referred to as “Company”).

These Terms & Conditions constitute a binding contract as per the provisions and Rules under the Information Technology Act, 2000, by and between the operator of the website, being the Company and You, the user. Throughout the website, the terms “we”, “us”, and “our” refer to the Company. The Company offers this website, including all information, tools and services available from this website to You, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. This Agreement for the Terms & Conditions of use of the Company’s website www.giftsandboxes.com describes certain terms and condition to access and use of the website by a visitor or registered user, being You (hereinafter referred to as the “End User”, “You” or “Your”), and order products.

Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms & Conditions. If you do not agree to all the Terms & Conditions of this Agreement, then you may not access the website or use any services being provided herein. If these Terms & Conditions are considered an offer, acceptance is expressly limited to these Terms & Conditions. 

Any new features or tools which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By impliedly or expressly accepting these Terms & Conditions, You also accept and agree to be bound by all the policies and notices stated here (including but not limited to Privacy Policy available on this website) as amended from time to time.


By agreeing to these Terms & Conditions, You represent that You are at least the age of majority in your state or province of residence, or that You are the age of majority in Your state or province of residence and You have given us Your consent to allow any of Your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may You, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws as well as any of the civil, criminal, tax, constitutional or intellectual property laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms & Conditions will result in an immediate termination of the Agreement, with no criminal or civil liability befalling upon the Company, but solely upon You alone.


When You use the Website and/or send emails and/or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise, and this will in no manner be objectionable to You and/or be held to be derogatory or defamatory or violative of any privacy law by us.


The website grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express our written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) available on the website and belonging/owned by us and/or our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trade marks or copyright or any kind of intellectual property without the express written consent of the Company alone and none else. Any unauthorized use terminates the permission or license granted by the Company.


The Company and /or the website shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by You or any third party, as a result of or which may be attributable, directly or indirectly, to Your access and use of this website, and/or any information contained on this website, and/or Your personal information or material or information transmitted over our system. 

The pricing on any product(s) as is reflected on the website may be incorrect due to some technical issue, typographical error or product information incorrectly reflected and in such an event, we reserve the right to cancel such your order(s), without any liability being held against us.

External links may be provided on the website for Your convenience, but they are beyond the control of the Company and no representation is made as to their content. Use or reliance on any external links and the content  thereon provided is at Your own risk.

The Company and the website makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.


We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with the Information Technology Act, 2000 and the Rules there under. Our current Privacy Policy is available on the website. In case You object to Your Information being transferred and/or used in this way please do not use Website.


While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s.

All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

You will inform the Company about non-delivery of products within 10 days of date of delivery informed to you. The Company will then follow up on the reason for non delivery.


Please refer Refund Policy (available on the website) for details.

If the customer wishes to cancel an order, they must inform us by sending us an email at letstalk@giftsandboxes.com 

You Agree and Confirm

  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by the Company for redelivery shall be claimed from you.
  • That you will use the services provided by the Company and/or this website, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Site.
  • You will provide authentic and true information in all instances where such information is requested of you. The Company and the website reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), we have the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
  • That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.
  • That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.

You may not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the Site.
  • Breaching any applicable civil, criminal, tax, constitutional or any other law;
  • Interfering or disrupting networks or web sites connected to the Site.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.


We have made every effort to display the colours and size of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on Your monitor and other technical constraints. We cannot guarantee that Your monitor’s display of any colour will be accurate.


This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Meerut, Uttar Pradesh, India shall have exclusive jurisdiction in any proceedings arising out of this Agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by the Company and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Meerut, Uttar Pradesh, India. The Courts at Meerut, Uttar Pradesh, India alone shall have the jurisdiction and the Laws of India shall be applicable.


All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Company on or by this Website or otherwise disclosed, submitted or offered in connection with Your use of this Website (collectively, the “Comments”) shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments You submit for any purpose whatsoever, without restriction and without compensating You in any way. 

The Company is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. The Company does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant the Company the right to use the name that you submit in connection with any Comments. 

You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates for all claims resulting from any Comments you submit on the website. The Company and/or its affiliates take no responsibility and assume no liability for any Comments submitted by You or any third party.


The trade marks, names, logos, service marks, copyright, patent, design, domain name, etc. (collectively referred to as “Intellectual Property”) displayed on this website are intellectual property of the respective owners. Nothing contained on this website should be construed as granting any license or right to You to use any intellectual property without the prior written permission of the owner.


You understand that by using this Website or any services provided on the Site, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law. The company and/or the website and/or and its affiliates shall have no liability to You for content that may be deemed offensive, indecent, or objectionable to you.


You agree to defend, indemnify and hold harmless the Company, the website, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon Your actions or inactions, which may result in any loss or liability to the Company and/or the website and/or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of Your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement i.e. Terms & Conditions.


This User Agreement (i.e. Terms & Conditions) is effective unless and until terminated by either You or the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of this website. The Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny You access to the website. Such termination will be without any liability to the Company. Upon any termination of the User Agreement by either you or the Company, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the User Agreement or otherwise. The Company’s right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement i.e. Terms & Conditions.


For promotion purposes the Company and/or the website shall run various discounts, offers, combo deals and other promotional deals. Any offer/discount code running on website cannot be clubbed with any other offer/discount. We reserve the right to withdraw the offer at any time point of time. We will not be liable to compensate the customer for the same once the offer is withdrawn. Any free products being offered by the brands being displayed on website may be out of stock. It is the responsibility of customer to check the same with the website team and confirm whether any such deals are being offered by the website to the customers. This is due to the fact that the Company and/or the website may not have the stock with which the promotional deal is being offered by the brand in question.


Customers are required to check the goods thoroughly when being delivered. Any goods delivered incorrectly should be pointed out at the time of delivery. No replacements will be entertained once the customer has signed the receiving on the copy of the invoice.

If the customer is delegating the acceptance of delivery to some other person, the same conditions shall apply as if the order is being delivered to the customer himself. The receiving given by the other person shall be treated as the receiving by the customer himself/herself.

If the customer is not found at the address at the allotted time and date of delivery, we may charge the customer upto INR 200 for the next time delivery.

If the customer has selected the card on delivery option and the customer is unable to make the payment through the Mobile EDC machine so provided by the Company team, he/ she is required to pay the delivery staff by cash only.


We use Third Party Payment Gateway to process payments securely. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


If there is a conflict or contradiction between the provisions of this website’s Terms & Conditions and any other relevant Terms & Conditions, policies or notices, the other relevant Terms & Conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of Your use of the relevant section or module of the website.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatsoever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.